Bad.no

At a Glance

Industry: E-Commerce

Location: Norway

Organization: 20 employees (12 on-premises, 8 remote), 5 teams

Challenge:

• Rapid growth straining existing ERP system
• Manual processing causing bottlenecks and errors
• Data managed across multiple systems
• Uncertainty about the capability of no-code solutions for complex workflows

Solution: Comprehensive mapping of supply chain processes, identification and research of potential no-code and low-code tools, infrastructure and automation strategy design

Results:

• Confidence in next steps, tool selection and automation strategy
• Increased awareness of automation opportunities
• Equipped with tools to save time and money while building a scalable business operations system

Customer Background

Bad.no is a Norwegian direct-to-consumer (DTC) e-commerce company specializing in bathrooms. With 12 on-premises employees and 8 remote coworkers, they have achieved a yearly revenue of USD 11 million and 40,000 satisfied customers. They aim to reach USD 25 million in yearly revenue and 100,000 happy customers within the next three years.

Problem

The rapid growth in revenue and customer base posed challenges for Bad.no's existing ERP system, which was rigid, limited, and slow. Manual processing caused bottlenecks and errors, and data management across multiple systems further complicated operations. The CEO considered migrating to no-code solutions but was unsure if they could support the complexity of their workflows and their goal to automate 85-95% of the supply chain process.

Solution

Our team documented Bad.no's entire supply chain process, analyzing complexity and identifying bottlenecks, process gaps, and automation opportunities. With a comprehensive understanding of Bad.no's operations, we reviewed over 40 software providers to identify those capable of supporting their complex workflows and automation needs. Our goal was to equip Bad.no with the right tools and strategies to support their rapid growth and development. We designed system and functional requirements for a new infrastructure, enabling Bad.no to make data-driven decisions in selecting the right toolstack. We then crafted an infrastructure and automation strategy focused on providing Bad.no with the highest ROI, flexibility, scalability, and performance.

Results

We successfully documented and streamlined their supply chain process, providing the confidence and clarity needed to move forward with no-code solutions. This increased their awareness of automation opportunities and equipped them with a strategy and tools to save time and money while building a scalable business operations system.

Conclusion

Bad.no is now successfully and confidently navigating its journey towards achieving a USD 25 million revenue goal. By meticulously documenting and streamlining their supply chain processes, identifying critical bottlenecks, and designing a tailored infrastructure and automation strategy, Bad.no has not only enhanced operational efficiency but also positioned itself for scalable growth. With a robust foundation in place, they are now focused on optimizing further, enhancing customer experiences, and seizing new opportunities in the competitive e-commerce market.

If you are looking to grow your company and streamline your operations with custom apps and automation just like Bad.no, schedule a discovery call with us.